01
Customer calls, no one answers
Your telecom operator forwards unanswered calls after 20 seconds to our number. The customer stays on the line — doesn't hang up.
ASISTEL · VOICE-AI FOR YOUR BUSINESS
AI picks up the calls your team can't answer.
Customers call — your people are busy with someone at the counter. Asistel takes the call, captures the need, saves the number. You call back when you have a moment. For pharmacies, law firms, clinics, and any business with a landline.
Pilot rollout in progress · SIP integration on operator side · voice AI · 3-minute hard cap per call
Caller (anonymized)
+48 500 100 XXX
14:23
Client
Hi, do you have children's paracetamol 500 in stock?
Asistel
Checking… we have syrup and chewable tablets. Which one are you after?
Client
Syrup, for a 4-year-old.
Asistel
In stock, 18,90 PLN. Would you leave your number so we can confirm the reservation?
SUMMARY FOR STAFF
Paracetamol 500 children's syrup — reservation. Client asks for callback by 16:00.
How Asistel works
3 steps, one day to go live02
AI speaks the local language
Asks about the need, checks stock (if you have an inventory integration), offers a callback. 3-minute hard cap, predictable bill.
03
Your staff sees the list
A note with transcript and number lands in the PWA on your phone. Tap to dial, dictate the result, customer is checked off.
For network managers
Dashboard · 4 locations · demo viewAsistel.Signed in as Manager Demo · Demo Pharmacy Group
DashboardCallsCustomersLocationsSettings
TODAY · ANSWERED
42
+8 vs. yesterday
TODAY · AI
17
+3 vs. yesterday
PENDING CALLBACKS
5
2 urgent
AVG RESPONSE TIME
38min
−12 vs. last week
| Customer | Branch | Time | Need | Status |
|---|---|---|---|---|
Customer #4231 +48 500 100 XXX | Branch Centrum | 14:23 | Paracetamol 500 children's syrup, reservation, callback by 16:00 | New |
Customer #4230 +48 500 100 XXX | Branch East | 14:17 | E-prescription code 4234. Asking about availability. | Urgent |
Private number +48 — — — | Branch Park | 13:58 | Asking about Saturday opening hours | No action |
Customer #4228 +48 500 100 XXX | Branch Market | 13:42 | Lantus insulin, asking for price and same-day pickup | Called back |
For staff at the counter
PWA · works offline · zero install14:31WI-FI · 87%
To call back
Branch Centrum · 3 people
Customer #423014:17 · 14 min
E-prescription 4234. Asking about availability.
Customer #423114:23 · 8 min
Paracetamol 500 children's syrup, reservation. Callback by 16:00.
Customer #422813:42 · 49 min
Lantus insulin, price and same-day pickup.
Designed for the pharmacist's thumb
Counter staff doesn't have time for 5 clicks. They open the PWA, see the list, one tap dials, second tap dictates. All in their language.
- Large touch targets (rubber gloves friendly)
- Pulse dot for new calls, amber for urgent
- Tap → tel: link, opens system dialer or Zoiper
- Note dictation via Web Speech API, transcript returns to the call record
- Works offline, syncs over wifi
- No emoji, no disco animations — clinic atmosphere
READY?
Book a 15-minute demo
We'll show you how Asistel handles a call in your business. No install, no integration on day one.
Email: demo@asistel.pl